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Pet Care Enquiries

Contact Nanna Jens services for caring pet and home care.

Looking for professional, personalised care for your pets? I'd love to learn a little about them and the support you need.

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Every enquiry is personally responded to by me, and every booking is personally provided by me.

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Brisbane • Moreton Bay • Sunshine Coast • Gold Coast

& Hinterland

Nanna Jen and a happy dog, contact Nanna Jen's services.

Before You Enquire

To help me quickly check availability and whether my service is suitable for your pets, please include:

 

• Service required
• Dates and approximate times required
• Suburb
• Number and type of pets
• Your pets' usual routine and care needs
• Medication requirements, if applicable
• Any senior, medical, anxiety or behavioral considerations

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The more information you provide, the easier it is for me to give you an accurate response.

Response Times

I aim to respond to all enquiries within 24–48 hours.

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If your enquiry is urgent or relates to a booking commencing within the next 48 hours,

please contact me by phone.

Contact Details

Phone: 0403 878 251
Email: njss1970@outlook.com
Service Areas: Brisbane • Moreton Bay • Sunshine Coast • Gold Coast & Hinterland

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Nanna Jens Services is a mobile, in-home pet-care service.

All pet care is provided in the client's home or at an agreed location.

When Will I Hear Back?

I personally respond to enquiries within 24–48 hours wherever possible.

If your enquiry is urgent or relates to care commencing within the next 48 hours, please call 0403 878 251.

Complimentary Meet & Greet

A complimentary Meet & Greet is required before new pet-care bookings.

 

This gives me the opportunity to meet you and your pets in their own environment, learn about their routine, personality and care needs, discuss your expectations and make sure my service is the right fit.

 

A booking is confirmed once the required Meet & Greet process has been completed and the applicable deposit has been received.

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The person you meet is the person who cares for your pets — always me.

Services You Can Enquire About

Before Booking

Please review my Terms & Conditions before confirming a booking.

They contain important information about deposits, payments, cancellations and service expectations.

Professional & Trusted Care

Retired Nurse • 40+ Years' Experience with Pets • Fully Insured

• National Police Checked • Animal First Aid & CPR

Dogs and chickens with visible text thanking for care and photos.

Trusted by Pet Families

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